CYBERTREE LIMITED PRIVACY NOTICE
Introduction
Cybertree Limited trading as Cybertree Engineers, Marina House, Malahide Marina, Malahide, Co. Dublin, K36 N702 (‘Cybertree’, ‘we’, ‘us’ ‘our’) is an engineer led business that specialises in Information Security. We have a deep understanding of what is required to meet the IT Security Challenges of today.
Our approach is to bring a combination of IT and business operations experience as well as deep IT Security and Networking technical skills to our customers. This enables us to understand what is needed and then help our customers implement the appropriate policy and technology required.
Cybertree is committed to protecting your privacy. Personal data is information that identifies you as an individual or from which you are identifiable (“Personal Data”). This statement/notice should inform users about the privacy and security of Personal Data collected by us and is intended to meet our obligations under the Data Protection Acts 1988 and 2018 and the European Union General Data Protection Regulation 2016/679 (‘GDPR’) (together the “Data Protection Law”).
This privacy statement relates primarily to your use of the Cybertree.ie web site (‘the Web Site’) and any and all Personal Data collected by us in relation to such use by you. It also applies to prospective clients of Cybertree that we may have contacted and are visiting the Web Site to learn more about us.
Please read this Privacy Notice carefully and ensure that you understand it. If you do not accept and agree with this Privacy Notice, you should immediately desist from using our Web Site.
How we collect information:
Contact Form
When you complete the contact form, you provide data including your name, email address, phone number and any other Personal Data that you volunteer in the message section.
Use of our Web Site
We collect information about how you navigate the Web Site, such as the types of content you view or engage with, the actions you take, the time, frequency and duration of your activities.
We gather data from your use of our platform for example, through the use of cookies. You will find out more information about how we use cookies in our Cookies Policy.
We also collect technical information such as your IP address, browser type and version, operating system, device as well as other information about other sites you may have visited.
Our Services
If you submit a completed contact form, then we may contact you to learn more about your job title and the organisation for whom you work.
We also communicate with clients/suppliers/ and prospective clients by e-mail, telephone, in person, and post. We may have learned the data subjects’ identities from the performance of client/supplier contracts or identified these individuals from our own knowledge, or public searches that we have carried out. We may also purchase from third parties lists of names and contact details for potential clients. The third parties (e.g marketing companies) have collated this data themselves from trawls of LinkedIn and other publicly available sources of personal data. We also receive contact details of individuals from business partners regarding individuals within their own organisations or individuals from their own customer base in order to allow us perform our contracts with those business partners. We may also receive Personal Data from sub-contractors that we have engaged to carry out work for clients on our behalf. The Personal Data we collect includes names, e-mail addresses, phone numbers, addresses, and job titles.
How we use your information
We use the information to
- communicate with you about the services we provide and to provide a quote should you contact us.
- market to potential, current, and previous clients about the services we provide
- perform a contract – process an order or manage an account, manage a relationship, avail of a service from a supplier/sub-contractor, and to let you know about our policies and terms.
- enrich user experience by helping load the Web Site accurately for the user
Legal Basis for Processing
If you do not provide us with your Personal Data for the purposes described above, we cannot provide these services. We will use your Personal Data for the purpose of:
- Performing a contract to the extent required to lawfully deliver that service.
- Understanding how our users use our services.
- Collecting, using and processing your Personal Data as necessary to fulfil our terms of service.
- Conducting our business in a responsible and prudent manner.
- As necessary, complying with our legal obligations.
- Our legitimate interests, including providing, improving and developing our website and services.
- Carrying out research and user satisfaction surveys.
- Defending legal claims.
Unless those interests are overwritten by your interests or fundamental rights and freedoms that require protection of Personal Data.
The legal bases on which we process your personal data are:
- to take steps at your request prior to entering into a contract with you or to perform a contract with you;
- our legitimate interests in conducting our business in a responsible and commercially prudent manner, including to develop and market our business and to understand how our clients and prospective clients use our services; and
- to comply with our legal and regulatory obligations.
Retention and storage
We will only hold your Personal Data for as long as is necessary including for the purposes described in this Privacy Notice, as well as to comply with our legal obligations. Your information will be stored securely within the EEA.
Sharing with third parties
We may from time to time employ third party entities to conduct part of the services we provide on our behalf (e.g. sub-contractors). These third parties will have limited access to your information in order to perform these services on our behalf. Such arrangements with the third parties will be covered by agreements including confidentiality, data protection, and non-disclosure provisions, for example, to ensure you continue to receive our services in a safe and secure manner, and in accordance with this Privacy Notice.
Your rights relating to personal data
You have the following rights under the GDPR, in certain circumstances and subject to certain exemptions, in relation to your personal data:
- right to access the data – you have the right to request a copy of the Personal Data that we hold about you, together with other information about our processing of that Personal Data.
- right to rectification- you have the right to request that any inaccurate data that is held about you is corrected, or if we have incomplete information, you may request that we update the information such that it is complete.
- right to erasure – you have the right to request us to delete Personal Data that we hold about you.
- right to restriction of processing or to object to processing – you have the right to request that we no longer process your Personal Data, or to object to our processing of your Personal Data for particular purposes.
- right to data portability – you have the right to request us to provide you, or a third party, with a copy of your personal data in a structured, commonly used machine-readable format.
In order to exercise any of the rights set out above, please contact us at the contact details provided below.
How we make changes to this policy
This Privacy Notice is reviewed from time to time and may be updated to reflect changes in the law or the services we offer. If we do, we will post any changes on this page and, if necessary pursuant to Data Protection Law, we will obtain your prior consent to applying such changes. Should you continue to use the Web Site or our services after the aforementioned changes come into effect, you will be deemed to have agreed to the updated policy. We encourage you to periodically review this Privacy Notice to stay informed about how we collect, use, and disclose Personal Data.
Complaints
If you are unhappy with how we process Personal Data, we ask you to contact us so that we can rectify the situation.
You can e-mail us at dataprotection@cybertree.ie or write to us at
Cybertree Limited
Marina House,
Malahide Marina,
Malahide,
Co. Dublin,
K36 N702
You may also lodge a complaint with the Irish supervisory authority, the Data Protection Commission, at info@dataprotection.ie.
